Shipping & Returns

What Is a Dropship Item?

Some items may be marked as Dropship or identified with “DS” in the SKU. When applicable, these products are fulfilled and shipped directly by a manufacturing partner rather than from a Morreton warehouse. Processing and delivery times can vary by partner. The estimated availability shown on the product page or at checkout should be considered when selecting a shipping option.

Tracking information will be sent when the order ships. If you need expedited service for a dropship item, please contact us before ordering so we can confirm availability.

Coupon Codes

Only one coupon code may be used per order unless otherwise stated. Promotional offers, including free shipping, cannot be combined. Free-shipping promotions apply only where specifically indicated and do not apply to international orders unless the offer states otherwise.

Domestic Shipping

Available shipping methods, costs, and estimated delivery times are displayed at checkout. Orders may require processing time before they are handed to the carrier. Once your order ships, you will receive an email containing available tracking information.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, address issues, or processing times for dropship items.

International Shipping

Available international shipping services and costs are displayed at checkout. International customers are responsible for all applicable customs duties, import taxes, brokerage fees, and other charges imposed by the destination country. These charges are not included in the product price or shipping charge.

If a shipment is refused or customs charges are not paid, any refund can be processed only after the package is returned to us. Original shipping charges and any return-related fees are non-refundable.

Return and Exchange Policy

If you are not satisfied with your purchase, you may request a return or exchange within 30 days of delivery.

To be eligible, merchandise must be unworn, unwashed, unused, in resalable condition, and returned with the original tags and packaging. Items that do not meet these conditions may be refused.

Before sending anything back, please contact us and include your order number, the item you wish to return, and whether you are requesting a return or exchange.

Customers are responsible for return shipping unless Morreton shipped an incorrect, damaged, or defective item.
Original shipping charges are non-refundable.
Exchanges are subject to product availability.
International customers are responsible for all return and replacement shipping charges.
Refunds are issued after the returned merchandise is received and inspected.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us promptly. Include your order number, a description of the issue, and two or three clear photographs. We will review the information and provide instructions.

Return Shipping Instructions

Pack the merchandise securely, preferably in its original box.
Do not return hats in envelopes or packaging that may crush or damage them.
Include your order information inside the package.
Return shipping must be prepaid; C.O.D. deliveries cannot be accepted.
Use a trackable and insured shipping service. Morreton is not responsible for return packages lost or damaged in transit.

Return Address:
Morreton Hats
180 Smith Street
Farmingdale, NY 11735
United States

Please contact us before mailing a return so we can provide the correct authorization and instructions.